Answers
Frequently Asked Questions
Sizes, quantities, prices, files, borders, pickup and what happens after you pay. If your question is not here, call 631-458-3842 or use the contact form and a person will answer it.
Minimum order: 10 stickers or $10.
Whichever one you reach first. Ten small stickers qualify even if they total less than ten dollars, and one larger sticker qualifies on value alone.
Ordering
Sizes, quantities and pricing
The practical numbers, including what the minimum order actually means.
Price depends on three things: how big the sticker is, how many you order, and which finish you choose. Bigger stickers cost more than smaller ones, and the price per sticker falls as the quantity rises. The order page shows you the price each and the total as you change any of those, so you see the real number before you pay rather than after.
Any whole number from 1 to 500 can be ordered online, subject to the order minimum. Minimum order: 10 stickers or $10. There is no fixed menu of quantities: 37 is a perfectly valid order if 37 is what you need.
Yes. The quantity is the number of individual, finished, ready-to-peel stickers you receive. It is not a number of sheets, packs or sets, and nothing is bundled onto a shared backing.
Width and height are set independently in quarter-inch steps. Neither side can be below 1 inch, which is a production limit rather than a pricing one: below that, the cut path and fine detail both stop being reliable. You are not restricted to squares. A 4 inch by 1.5 inch sticker is as ordinary an order as a 3 inch by 3 inch one.
Minimum order: 10 stickers or $10. It is an either/or, not a both. Ten stickers qualify on quantity even if the total comes to less than ten dollars, and a single larger sticker qualifies on value even though it is only one piece. There is no price floor: if your order works out at $3.50, you pay $3.50.
Use the quote form. Above 500 pieces we price by hand rather than extending the online rates automatically, so the number you get is a real one for your specific job. Tell us the size, the quantity, the finish and your date, attach the artwork if you have it, and we will come back to you with a written price.
Yes. Each design is a separate line on the order with its own size, quantity and finish, and each line is priced on its own. The order minimum is evaluated across the whole order rather than line by line.
No. There is no setup fee, no die charge, no plate fee, no per-color fee, no artwork fee and no border fee anywhere on this site. Background removal, borders, border colors, background fills, contour generation and basic artwork review are all included.
Worked examples
What a few real configurations cost
Calculated by the same pricing code the order page and the checkout use, so these are not illustrations, they are the actual numbers.
- 2" x 2", 25 pieces, glossy
- Each$1.20
- Total$30.00
- 3" x 3", 50 pieces, glossy
- Each$2.52
- Total$126.00
- 3" x 3", 100 pieces, matte
- Each$2.34
- Total$234.00
- 3" x 3", 100 pieces, holographic
- Each$2.93
- Total$292.50
| Configuration | Each | Total |
|---|---|---|
| 2" x 2", 25 pieces, glossy | $1.20 | $30.00 |
| 3" x 3", 50 pieces, glossy | $2.52 | $126.00 |
| 3" x 3", 100 pieces, matte | $2.34 | $234.00 |
| 3" x 3", 100 pieces, holographic | $2.93 | $292.50 |
Prices shown are for the stickers themselves, before sales tax and before shipping. Pickup is free. The "each" figure is the total divided across the run and rounded for display, so multiplying it back out can land a cent or two away from the total. The total is the number that is charged.
We accept PNG, JPG, JPEG, PDF, SVG, AI and EPS, up to 50 MB. Vector artwork is best, which means AI, EPS, SVG or a vector PDF, because it has no resolution to run out of and prints cleanly at any size. Failing that, send the largest, sharpest pixel file you have, with a transparent background if possible.
There is a background removal tool built into the order page. It runs entirely in your browser, so you can see the result before you commit to it, and it is included at no charge. It works in two steps: a quick pass gives you a result straight away, then a more capable one loads and replaces it, which is why the preview can improve a few seconds after you switch it on. The first use downloads a few megabytes, so give it a moment on a phone. It copes with photographs and busy backgrounds as well as plain ones, and it still struggles with hair, fur, smoke, glass and soft shadows. If it cannot finish, you keep the quick result and nothing about your order changes. Your original file is always kept intact, so removal is never destructive.
Yes, and it is free. Turning the border on steps the cut line outward from your artwork, leaving a clean margin all the way around. White is the default because it reads as a sticker edge on almost any surface. A border is also the easiest fix when a design has thin or spindly detail around its outline.
Yes, at no charge. There are 11 preset colors in the picker, and you can also enter your own hex value if you are matching something specific.
The background fills the area behind your artwork, inside the shape of the sticker. The border sits outside the shape and moves the cut line outward. They are separate controls and you can use one, both or neither.
The order page shows a live preview of the configured sticker as you change the size, the border, the background and the finish, so you can see the shape and the proportions before you pay. The preview is a screen representation: printed ink on vinyl and a backlit display are different things, so treat it as an accurate guide to layout and a close guide to color.
Yes. Every order goes through artwork review by a person before it is printed. We check resolution for the size you ordered, whether the background is genuinely transparent, how the cut path will fall around your shape, and whether anything important is too close to the edge. If something will not reproduce well, we contact you rather than printing it anyway. Review is included on every order.
No. We generate the contour from the outline of your artwork. If you want the cut to follow something other than the outline, describe it in the order notes and we will look at it during review.
No. When you upload a file you are confirming you have the right to reproduce it. We do not print copyrighted characters, sports team marks, or other companies' logos without evidence of permission, and we will decline an order rather than take that risk on your behalf.
Materials
Finishes
Three options, and how each one behaves under your artwork.
Glossy White Vinyl, Matte White Vinyl, Holographic Vinyl. Glossy and matte cost exactly the same. Holographic carries a premium, and the order page shows you that difference as a dollar amount for your actual sticker before you pay.
Glossy has a reflective sheen and makes colors read bright and saturated. Matte is flat and non-reflective, glare is very low, and colors read a little softer and slightly darker from the same file. They cost the same, so it is purely a look decision.
It is a rainbow film sitting under the print. Light and unprinted areas catch the light and shift color as the sticker moves, while dark solid areas stay solid. That means holographic rewards artwork that leaves some open space, and does very little for a design that is a heavy dark block edge to edge.
Individual stickers. Each piece is cut to the shape of your artwork and comes off on its own, ready to peel.
After you order
Production, pickup, shipping and payment
What happens between paying and holding them.
You get a confirmation email with your order number, which starts with LIS. The order goes into artwork review, where a person opens your file and checks it. If there is a problem we contact you and the order waits. If there is not, it goes to print and is cut, and then you get another email when it is either ready for pickup or on its way to you. Production time is confirmed after we review your artwork.
Yes, at 205 E Main St, Ste 2-1, Huntington, NY 11743. Choose pickup at checkout instead of shipping. It is free, no address is needed, and we email you when the order is ready. Please wait for that email before you drive over.
Yes, anywhere in the United States. Shipping is quoted live for your address at checkout rather than being a flat guess, and stickers are light, so a small run does not cost much to send. You get tracking once the order is on its way.
Yes. They need the order number from your confirmation email. Putting their name in the order notes makes it straightforward.
Payment is by card, processed by Square. Your card details are entered into Square's own secure fields and go directly to Square. They never pass through our servers and we never store them.
Contact us as quickly as you can, at orders@longislandstickers.com or 631-458-3842, with your order number. If the order has not reached production we will do what we can. Once custom stickers have been printed they cannot be resold or restocked, so at that point a change means a reprint.
Contact us with your order number and, if you can, a photograph of what arrived. If we made the mistake, we will put it right. If the artwork supplied had the problem, we will tell you honestly and work out the best way forward with you.